Businessman of the Year is... [Archive] - SR20 Forum

: Businessman of the Year is...


Rittmeister
03-27-2002, 08:49 PM
...Isidro at High Performance Online. I'm telling you guys, this dude is a real straight shooter. Fedex lost the first shipment, and he rushed the struts to me from KYB in California, at his own expense, and told me he'd have the mounts to me somehow. He confessed to me that one of his guys was dropping the ball to some extent, a newer employee, and that he only found out today. He has been unable to get my strut mounts from KYB - sounds like KYB's fault from what he says (I have the struts as of today). I surfed around and through the course of a number of phone calls, I am having the mounts overnighted from TireRack and Isidro says he will send me a check for the balance.

He has been nothing but honest, and nothing but cheerful despite the fact that I have been calling him at least once a day for the last three weeks. I highly recommend him and his business for any of you guys needing parts or advice - he tells me he's had two classics (maybe more) and really seems to know what he's talking about. All I know is there isn't one businessperson in a thousand that has gone to the lengths to satisfy a customer that he has for me.

SERprise In WV
03-27-2002, 09:22 PM
Excellent timing, Kent. I'm ordering up the Hyper*o springs and two front AGXs on Thursday from him. Good to hear a positive report. I've never dealt with him, but now I have peace of mind.

NyceP26
03-27-2002, 10:30 PM
I'v been dealing with him for over a year now and he as come through each time. I am just waiting on my AGX/GC combo from him now which he told me should be here any day now.

He is a good guy and a fellow SR20 driver. Definately good business guy.

aztecred92
03-27-2002, 10:43 PM
I must say I am glad to see a post about a vendor who has given exceptional service. This is just as valuable knowing about the few bad apples out there.

MarkSR20
03-27-2002, 10:52 PM
Definitly would have to agree. I just purchased a set for my friend from him and he was right on target with everything. I hope everything is as well as your business with mine! Got any tips??? Good luck and keep up the good work, we all appreciate it! And thanks to Chris Scarpulla for referring him to me. Have a good one.