Isidro @ High Performance Online

se-r pastor · 01-31-2003, 04:54 PM

I have waited a long time to post this but it's about time someone shared why you should stay away from High Performance Online. The first spring deal was started in March and Chris and Rick did a great job of telling us what was going on with R&D, etc. The problems came with Isidro at HPO. I got my springs some 2+ months after they were shipped to him. It took numerous phone calls and his empty promises before I finally got them. Some guys had it much worse than I did, some maybe never got them. He cashes checks quickly, but ships very slowly. Word of warning! Stay Clear!

FastNX · 02-04-2003, 12:41 PM

i am one of those people who never got their springs. this guy really talks alot of sh*t to make excuses about why your order hasnt shipped. i will never deal with them again.

mpg9999 · 02-06-2003, 02:59 AM

This info is dead on. I dont think anyone involved in this will ever deal with him again. Just to be clear, chris did a great job handling all of this and isidro's behavious should in no way reflect on chris.

Andreas Miko · 02-06-2003, 11:38 PM

I want to know all who have not gotten their springs. I will personally investigate this problem.

Andreas Miko

se-r pastor · 02-07-2003, 10:23 AM

I just felt it necessary to let people know what happened. While I got my springs after a long wait, there are those that really got the shaft. Dre if you want to see why people are so upset, go here:
http://www.sr20deforum.com/showthrea...threadid=29571

civicdragon · 02-09-2003, 02:45 AM

Well I want to say he must not be all that bad... I ordered a clutch from him late on a thursday and got two day shipping. i recieved the package on sat and at a really good price.

Im not saying hes a good guy or a bad guy, just sharing my good experience with him

Dswtflip4u · 02-09-2003, 01:30 PM

Isidro is a good man. I am sure he will take care of you guys. I have dealt with him so many times already.

Rittmeister · 02-09-2003, 01:35 PM

I had a mixed experience with Isidro. I got my AGXs from him last year; it took him WAY longer to get them to me than it should have; dozens of phone calls where I was told things were on the way but never arrived. It finally came out that he had a new guy working there that was totally dropping the ball. We also went back and forth for a long time about strut mounts; He ended up paying for them to be overnighted from the Tire Rack, so he did right by me in that regard. This was last Feb BTW. More recently he helped me out with a repair issue on the AGXs, in which I was completely satisfied with his input.

My $.02

FastNX · 02-11-2003, 12:51 PM

andreas: this situation is getting worse and worse, isidro is not co-operating to make sure we do end up with springs. the 3 guys are myslef, nick, and fastser i beleive. Please go over there and fu*k this guy up!

Andreas Miko · 02-11-2003, 03:17 PM

Well fu*king him up I can not do but I will get some results as soon as posible. I know Isidro for about 8 years now so I can say he is my friend. I do promise to get this resolved. Please be patient.

Andreas Miko

FastNX · 02-11-2003, 03:19 PM

ok that's great. i will be patient. thank you for helping out

chriscar · 02-11-2003, 05:20 PM

Rick's wife Jill spoke to Isidro today, and he told her he sent checks out to each of the three guys refunding thier money.

We'll see.

Chris

domiguy · 02-21-2003, 06:50 PM

Actually I've had good experiences with Isidro, I ordered AGX's, motor mount, and some other small things and I got them in a timely manner and all for a great price

FastNX · 03-02-2003, 08:12 PM

i got a check from him recently to make up for the springs i didnt get. thanks to everyone who helped get my money back

1fastser · 03-02-2003, 08:15 PM

I got a check as well, but it was for $239 not $269. $30 bucks is $30 bucks! I've made contact twice but it's still not totally resolved.

Jody (1fastser)

FastNX · 03-02-2003, 08:18 PM

my check was for 225 or something, im guessing he deducted for the shipping the brake lines, im sure that didnt cost that much but im going to let it slide, im not exactly happy but i'll take it

chriscar · 03-02-2003, 08:21 PM

Do you guys want in on round two?

Chris

FastNX · 03-02-2003, 08:34 PM

ABSOLUTELY!!!!!!!

chriscar · 03-02-2003, 08:52 PM

You guys get the springs at $239 instead of $269.
I need your info again;

Send the following to information to
christopher.scarpulla@citigroup.com

First Name, Last Name
Your Forum Name
Shipping Address (you MUST indicate if it’s a residential address or not)
Phone numbers – the more numbers the better
Payment Method preferred (PayPal or Money Order only)

And I'll get right back to you with a shipped price.
Call me if you have any questions 631-793-3394

I can accept PayPal or money orders. PayPal payments made with credit cards will be charged 3% to cover PayPal’s fees, but I can accept all other PayPal payments with no fee.

Chris

FastNX · 03-17-2003, 05:18 PM

well, im now even less happy. I jsut found out the check and brakelines he sent were to the address that i told him to never never never send to (my former employer from a year ago) So they received this package and had to pay duty and customs on it and are not happy with me at all. I gave him my current address and had him type it into their database
this is not good at all. I can no longer get a good referral from my former employer because of this