Hey everyone, ill be the first one to admit i am no expert when it comes to the more technical things with cars, but i just got a used set of agx/hypercos

and i went to get an alignment at town fair tire, they came out after i put new tires on and said they couldnt align the front because the strut assembly was too tight and to come back when i loosen it.

wth?? i went to a few other shops and they said they had no idea what they were talking about, one shop said lowering your car is stupid pointless and useless and ill have a hard time finding anyone who will touch it, so i looked at him laughed and walked out. i made an appointment with a different shop for the morning who said it shouldnt be a problem so hopefully they can do it.
so my question is has anyone ever had a problem like this?
sorry for the lengthy post guys